Privacy Notice

Privacy Policy Statement

This is the web site of IV Pole Pals Partners LP.
345 New Hope Road
Sunnyvale, TX 75182
info@ivpolepals.com
866-590-1459

Privacy Policy Effective Date: September 25, 2009

ivPolePals.com values the users of our website (the "Website"). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at info@ivPolePals.com.

What Types of Information Does ivPolePals.com Collect From Me?

Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, and financial information.

Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address ("Non-Personal Information"). Non-Personal Information cannot be easily used to personally identify you.

How and When Does ivPolePals.com Collect This Information?

Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you purchase a product, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create a Retailer Account, we may collect your name, tax identification number, mailing address, email address, and other information that we request during the registration process. If you sign up to receive a newsletter, we will collect your email address.

Communications With Us. If you communicate with us regarding the Website or the ivPolePals.com Services, we will collect any information that you provide to us in any such communication.

Analytic and Reporting Technologies. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website is accessed.

How Does ivPolePals.com Use My Information?

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the ivPolePals.com Services and the Website, fulfilling requests for information, shipping the products that you order, and providing customer support.

Non-Personal Information. We use Non-Personal Information to track the use of the Website for other internal purposes, such as providing, maintaining, evaluating, and improving the ivPolePals.com Website.

When Will ivPolePals.com Disclose My Information to Third Parties?

Disclosure to Successors. We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event ivPolePals.com goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.

Disclosure to Unaffiliated Third Parties. We will not disclose your information to any third party advertisers or affiliates.

Does ivPolePals.com use cookies?

A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to record session information, such as items that consumers add to their shopping cart.

Does ivPolePals.com Protect My Personal Information?

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Website Content. If you choose to submit a story or photographs to ivPolePals.comBy sending a written story to ivPolePals.com, you are agreeing to allow IV Pole Pals Partners LP to post those pictures on the website.

How Can I Review and Make Changes to My Personal Information?

You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at customerservice@ivPolePals.com. For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the ivPolePals.com Services, you may correct, update or deactivate your Personal Information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact Customer Service.

Share Your Story

By choosing to submit a story on the IV Pole Pals Partners LP website, you acknowledge and agree that any information you provide, including any photo, may be viewed by the general public. You further agree that we may use your story and photo in any manner we deem necessary or appropriate including but not limited to use on the ivpolepals.com website, Facebook and Twitter. We reserve the right to edit, abridge or format stories for any reason and to remove or decline to post any story or photo. We do not endorse or make any warranties or representations with regard to the accuracy, completeness or timeliness of any of the statements in your story. By submitting a story, you are agreeing to all of these terms and conditions.

Tell-A-Friend

If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Security

The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Can I Opt-Out From Receiving Communications From ivPolePals.com?

We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference in the comment section of our order form.

If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us, calling us, or writing to us using the contact information at the top of this page.

Does ivPolePals.com Ever Make Changes to its Privacy Policy?

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.



If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

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